Decide what should be automated, what should remain human, and where authority sits.

We translate a prioritized workflow into a target operating model with explicit responsibilities, permissions, approval boundaries, exceptions, provider choices, and measurements.

Design · Autonomy Design

Who it is for
The operation has been diagnosed and needs an architecture.
Scope
Objectives, authority, permissions, exceptions and controls, defined before anything is built.
What follows
Controlled Deploymentyou know which workflow needs to change and want it in production. See Controlled Deployment
How it is priced
Stated once, on the pricing page, with the scope it covers. See pricing

A bounded operating result, not a piece of software handed over.

Best when: A workflow has been selected but the organization needs a safe, inspectable production design before build work begins.

  • Target operating model
  • Agentification Contracts
  • Permission structure
  • Approval boundaries
  • Exception paths
  • Provider strategy
  • Measurement framework

The result is defined before it is claimed.

The design defines the metrics that will be tested during a bounded pilot.

Measured on this engagement. Values are established during discovery, not claimed here.

  1. Human override rateBaselinePilotVerified
  2. Exception rateBaselinePilotVerified
  3. Approval timeBaselinePilotVerified
  4. Founder interventionBaselinePilotVerified

Describe the workflow, its owners, current systems, controls, and intended outcome.

A workflow has been selected but the organization needs a safe, inspectable production design before build work begins.

Tell us about the autonomy design you have in mind.

Two questions, so the first conversation is useful. Prefer to give the full picture? Submit a full Operational Brief.

We use this to prepare for the conversation. No newsletter, no list.